Orthopedic Appointment FAQ


Questions and Answers for Our Hip and Knee Patients

What do I need to bring to my appointment?

  • Photo ID
  • Current insurance card(s)
  • Co-payment(s), if required

Do I need a referral to see a physician at OhioHealth Orthopedic Surgeons?

Our office does not require a physician referral to be seen by our physicians; however, your insurance company may require a referral. Please check with your insurance company prior to calling for an appointment.
 

Am I a good candidate for minimally invasive surgery?

Generally, individuals who are fit, healthy, and have fewer pre-existing medical conditions are the best candidates for minimally invasive orthopedic surgery.
 

People with very high body mass index (BMI) are often not good candidates for this type of procedure. Lower BMIs allow smaller incisions. Body mass index is a measure of body fat based on height and weight that applies to adult men and women.
 

Previous surgeries and extensive scarring make muscle sparring procedures more difficult; however, even in these patients, tissue trauma can be reduced through meticulous surgical technique.
 

While it may not be possible to perform a muscle sparring approach in all instances, we can often still use minimally invasive techniques.
 

What is your cancelled appointment policy?

If you must cancel your appointment, we’ll be happy to reschedule at a more convenient time. We ask you to give us 24 hours advance notice, providing an opportunity for another patient to been seen.
 

What are your billing requirements?

Patients must pay any co-payments at the time of their visit. Patients are responsible to pay any amounts, such as deductibles, co-payments and co-insurance that their insurance company designates is their responsibility.To help facilitate making these payments, we offer an online bill pay option.
 

What do I do if my prescription runs out before my next office visit?

You may be able to request a medication renewal through your OhioHealth MyChart. If you’re calling the office, please request all prescriptions and authorizations for renewals during our normal business hours when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.
 

What should patients do if they have questions about their bills?

For questions about your bill for a visit to the doctor, please contact our billing office at (614) 544-6366.

What if I have a Bureau of Workers’ Compensation (BWC) injury?

Before scheduling an appointment for a Bureau of Workers’ Compensation (BWC) claim, specific forms need to be completed. Please notify our office if this is the case and we will work with you to maximize efficiency and save you time on the day of your visit.
 

What is OhioHealth MyChart?

OhioHealth MyChart can save you time and help you take charge of your health. Whether you’re at home, at work or on the go, OhioHealth MyChart gives you a new, convenient online way to manage your physician appointments, securely communicate with us online, plus access to your electronic medical record – anytime, day or night. For technical support, call (614) 533-MyChart (6924) or email mychartsupport@ohiohealth.com.
 

MyChart Proxy Access:

If you would like another person to have access to your OhioHealth MyChart account, please complete this proxy form and bring or mail it to our office.
MyChart Proxy Form